Smart BMS

Production building-management platform for a real multi-site property company.

Replaces the black box of phone calls and paper registers at a live property management company. Every complaint gets a tracked lifecycle — from the moment it's raised with photo evidence, through assignment and SLA enforcement, to resolution rated by the resident who filed it. Site managers and the owner see all of it in live dashboards.

• Row Level Security — permissions enforced at the database, not the UI
• Evidence-first complaints: residents attach photo or document on raise; staff attach proof of fix
• SLA automation: per-category response targets, scheduled breach flagging, automatic notifications
• Self-service resident signup with manager unit-verification before any access is granted
• Mobile-first: navigation, tables, forms, and touch targets audited and fixed for phones
• Zero-touch deploys: GitHub Actions runs migrations, Vercel ships the frontend on every push